Privacy Policy

Effective Date: December 16, 2025

Fixon Technology Inc. ("Fixon," "we," "us," or "our"), headquartered in Canada, is committed to protecting your privacy worldwide. This Privacy Policy explains how we collect, use, disclose, transfer, and safeguard your personal information when you visit our websites, use our mobile applications, or interact with any of our services (collectively, the "Platform").

This Policy applies to all users globally and is designed to comply with applicable privacy laws, including Canada's PIPEDA, the EU/UK GDPR, California's CCPA/CPRA, Japan's APPI, and Korea's PIPA. Depending on your location, additional rights and protections may apply (see region-specific sections below).

1. Information We Collect

We collect information in three main ways:

1.1 Information You Provide Directly

Account registration data (name, email, username, password, phone number).

Profile information (photos, bio, interests, gender, date of birth, professional details) — many fields are optional.

Payment details (processed by third-party providers; we do not store full card numbers).

Content you post or upload.

Communications with us (support inquiries, feedback).

1.2 Information Collected Automatically

Device and log data (IP address, browser type, operating system, device identifiers, access times).

Usage data (pages viewed, features used, time spent).

Approximate location (derived from IP or, with consent, precise location).

Cookies, pixels, and similar technologies (see our Cookie Policy for details).

1.3 Information from Third Parties

Social login providers (if you sign in via Google, Apple, etc.).

Publicly available data or partners (for personalization or verification).

Data from affiliates or service providers.

We may combine or infer insights from these sources.

2. How We Use Your Information

We use your information to:

Provide and maintain the Platform.

Personalize content, recommendations, and ads.

Process payments and prevent fraud.

Communicate with you (service updates, support, optional marketing).

Improve services, conduct analytics, and develop new features.

Comply with legal obligations.

Legal Bases (GDPR and similar laws):

Performance of contract (providing services).

Legitimate interests (security, analytics, improvements).

Consent (marketing, sensitive data).

Legal compliance.

3. How We Share Your Information

We share information only when necessary:

With your consent or at your direction.

Publicly based on your privacy settings.

With service providers (hosting, analytics, payment processors) under strict confidentiality.

For advertising and measurement partners.

In corporate transactions (merger, acquisition).

To comply with law, protect rights, or ensure safety.

Aggregated or anonymized data (not identifiable).

We do not "sell" or "share" personal information for cross-contextual behavioral advertising as defined under CCPA/CPRA.

4. International Data Transfers

Data may be processed in Canada, the United States, and other countries. We implement appropriate safeguards:

Standard Contractual Clauses (EU/UK).

Adequacy decisions where available.

Other approved mechanisms (e.g., Binding Corporate Rules where applicable).

For Japan and Korea, we provide required notices for cross-border transfers.

5. Security and Retention

We use reasonable technical, administrative, and organizational measures to protect your data. No method is 100% secure—please keep your credentials safe.

We retain data only as long as necessary for business, legal, or contractual purposes. Deleted data is anonymized or securely removed.

6. Children's Privacy

We do not knowingly collect personal information from children under 13 (US COPPA) or the applicable age in your jurisdiction (e.g., 14–16 in some EU countries). If we discover such data, we will delete it promptly.

7. Your Choices and Rights

You have control over your data:

Access, update, or delete your account in settings.

Manage visibility and communication preferences.

Opt out of cookies and marketing (via settings or unsubscribe links).

Withdraw consent where processing relies on it.

Global Rights (varies by jurisdiction):

Access, correction, deletion, portability.

Restriction or objection to processing.

Opt out of automated decisions or targeted advertising.

Non-discrimination for exercising rights.

Submit requests to help@fixon.ai. We verify identity and respond within legal timelines.

8. Region-Specific Provisions

8.1 European Economic Area, UK, and Switzerland (GDPR)

You have rights to access, rectify, erase, restrict, object, and port data. Complaints may be lodged with your local supervisory authority. EU representative: [Insert if applicable].

8.2 California Residents (CCPA/CPRA)

You have rights to know, delete, correct, and opt out of sales/sharing (we do not sell/share as defined). We provide notice at collection and limit use of sensitive data. Contact us or use authorized agents.

8.3 Canadian Residents (PIPEDA and provincial laws)

You may access, correct, or withdraw consent. Complaints may be filed with the Office of the Privacy Commissioner of Canada.

8.4 Japanese Residents (APPI)

You have rights to disclosure, correction, deletion, suspension of use, and information about cross-border transfers. Contact us to exercise these rights.

8.5 Korean Residents (PIPA)

You have rights to access, correction, deletion, suspension, and withdrawal of consent. Our Data Protection Officer: help@fixon.ai. You may file complaints with the Personal Information Dispute Mediation Committee or Korea Internet & Security Agency.

9. Third-Party Links and Services

This Policy does not apply to third-party websites, apps, or services linked from our Platform.

10. Changes to This Policy

We may update this Policy. Material changes will be notified via email, in-app notice, or prominent posting on the Platform. Continued use constitutes acceptance.

11. Contact Us

For questions, requests, or complaints: Email: help@fixon.ai

Data Controller: Fixon Technology Inc., Canada